Build//software // service

Your field team, organised in a single app.

Requests, scheduling, job sheets signed on the phone and invoicing, all connected. Technicians carry everything they need in their pocket, and the office sees what was done in real time. We develop in Iași, Romania, and work with companies across the country.

Discuss your project What it can do
  • tickets · scheduling
  • signed job sheets · photos
  • invoicing

01Sound familiar?

Signs your service team has outgrown paper and phone calls

If two or three of these sound familiar, your team loses time every day on coordination instead of actual work.

Paper job sheets get lost or reach the office a week later
Invoicing is delayed because nobody knows exactly what was done and for how long
You don’t know where each technician is or who can take an urgent call
Parts used on site are never recorded, and the van stock no longer adds up
Scheduled maintenance visits are forgotten until an unhappy customer calls
Customers call three times to ask when someone is coming

02What it does

The modules we build most often

You do not need all of them on day one. We pick together what brings the most value and start there.

01
Tickets & requests
Requests come in by phone, email or a customer portal and land in one place, with a priority and an owner.
02
Scheduling & dispatch
Assign technicians on a calendar or a map, by area, skills and availability. Changes show up on their phones right away.
03
Mobile app for technicians
The day’s jobs, the address, the customer’s history and the work steps. It works without signal and syncs when the connection is back.
04
Digital job sheet
The technician fills in the job sheet on a phone or tablet, adds photos, and the customer signs right on the screen.
05
Parts & consumables
Parts used are deducted from the van or warehouse stock and appear automatically on the job sheet and the invoice.
06
Maintenance contracts
Periodic visits and inspections from the contract are scheduled automatically, with reminders for your team and for the customer.
07
Customer & equipment history
Each piece of equipment has a serial number, a location and every past intervention. Technicians know what to expect before they arrive.
08
Invoicing & reporting
The invoice starts from the closed job sheet. You see response times, jobs per technician and which contracts bring in money.

03Custom or off-the-shelf

Not every service company needs a custom app

We will tell you honestly if an existing product covers your needs. Subscription field service apps work well for standard cases.

A custom application makes sense when

  • Your workflows are specific and subscription apps don’t cover them
  • You want a direct link to your stock, your ERP or your invoicing software
  • Your equipment needs special reports or checks on every visit
  • You want to own the code and the data, with no per-technician subscription

Off-the-shelf software is enough when

  • Your jobs are simple and a standard job sheet is enough
  • Your team is small and you need no integrations
  • You need something working tomorrow, with no development period
  • In that case we help you choose and set up the right solution

04 — Integrations

A service app connected to the rest of your business

A signed job sheet should not be the end of the road. We connect it to stock, invoicing and customer communication, so data moves on its own.

  • ERP & stock
  • Invoicing & e-Factura
  • Calendar (Microsoft 365, Google)
  • Maps & navigation
  • Customer notifications (SMS, email, WhatsApp)
  • Customer portal

We do on-site work for our own clients too, on networks and IT. We know from our own field visits what a technician’s day looks like.

05How we work

From the first conversation to the app your team uses

  1. 01

    Discovery

    We map your real process, the documents involved and who does what. You get a clear scope and an estimate.

  2. 02

    Prototype

    A first working version within weeks, on your own data, so you can see it before committing further.

  3. 03

    Iterations

    We build module by module, with short feedback cycles. You decide the priorities.

  4. 04

    Launch & support

    Data migration, team training, go-live and maintenance. The source code is yours.

06FAQ

What companies ask us about field service apps

For an estimate on your case, a 30-minute conversation is usually enough.

Does it work without signal?

Yes. Technicians see the day’s jobs and fill in job sheets offline, in a basement or out in the countryside. Data is sent automatically once the phone is back online.

Which phones does it run on?

On regular Android phones, iPhones and tablets, with no special hardware. The office uses the app in the browser.

Is an on-screen signature valid?

A job sheet signed on screen confirms that the work was done and accepted by the customer, just like a paper one. We store the date, time, photos and signer alongside it. Where special legal requirements apply, we agree together on what the document must contain.

Does it connect to invoicing?

Yes. The invoice is created from the closed job sheet, with labour and parts used, either in our module or in the invoicing software you already use.

How long until we can use something?

You see the first working flow (tickets, scheduling and the job sheet on the phone) within a few weeks. The other modules are added in stages, but your team uses it from the start.

Other solutions

Let’s see what a day for your field team could look like

Tell us briefly how you receive and handle requests today. We get back to you within 24 hours with an approach and the first steps.

Talk to us We reply within 24h